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Q: How much do your mousemats cost, I can't see any prices?
A: Please use the "Send me Pricing" function on the left side of this site, and we'll email you full pricing information.

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Q: I just want my logo on my mousemats, where do I start?
A: Just send us your logo in a high resolution format (jpg or eps) and we will come back to you with our recommendations as to size and shape and a sample design.

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Q: I'm in a huge rush, can you help?
A: Left it too late? Rush orders are our specialty, just give us your deadline, and we'll bend over backwards to help you.

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Q: How do I know you’ll do a good job?
A: That's easy. We guarantee it! Once we receive your order and artwork, we'll produce a FREE pre-production proof, and send it to you. That way, you see exactly what your mousemat will look like, before production.

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Q: I want my mousemats in a special shape, can you do that?
A: Yes we can! We have a range of free stock shapes, and can also produce a completely customized shape for you. Simply send us your shape, and we'll tell you how much additional cost it will involve.

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Q: What is your turn-around time?
A: That depends on the quantity. For one thousand or less mats, 5 working days from artwork approval. If you need them quicker, simply give us a call, and we'll bend over backwards to help you.

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Q: I don't know anything about artwork, what should I do?
A: Our art department can help you out. Simply tell us what you want, and send us what you have. If the job is complex, we will quote you on the design.

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Q: What are your artwork specifications?
A: Our artwork specification are listed here.

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Q: How do I send you my artwork file?
A: If the file is smaller than 5MB, simply email us the attachment. If it's larger, go to www.yousendit.com and follow the instructions there.

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Q: Can I get a sample of my image as it will look on my mousemats?
A: Once we receive your artwork and order, we will supply you with a FREE pre-production sample, so you can see exactly what your mat will look like. We are happy to send you a free sample of a mousemat we have already produced.

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Q: What is the difference between the backings of your mousemats?
A: We have 4 types of backing:

EconoMats:  3mm Thick rubber sponge, our most popular mat. It has a lightweight yet solid feel. CosmoMats: 0.6mm Thick, with non slip backing. Sleek, and modern, ideal for mail-outs. Can be                      printed on the back in full colour.
UltraMat:     1.5mm PVC sponge backing. Solid, robust feel, yet sleek in design.
ExecutivePlus Mat: 3mm Natural Rubber backing. Sturdy and solid.


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Mousemats FAQ from Mousemats Direct

All your mousemats questions answered...